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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Santiago

Carmen Santiago

August 11, 2026

5  out of  5
rating by Carmen Santiago
"Muy buen servicio muy atentos y amables"
We responded:
"Gracias Carmen, siempre estamos aqui para ayudarte"
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Camiel Fletcher

August 6, 2026

5  out of  5
rating by Camiel Fletcher
"Very pleasant to talk with! Made it convenient for me!"
We responded:
"This is great. We're happy to keep it convenient! "
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Amy Reilly

August 5, 2026

5  out of  5
rating by Amy Reilly
"Nick was a pleasure to speak to. He was thorough and answered all my questions. The office staff are friendly and always helpful!"
We responded:
"It was a pleasure speaking to you as well. Glad we could connect. Thank you for the nice review! "
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robie brice

August 4, 2026

5  out of  5
rating by robie brice
"Very nice friendly atmosphere quick responses to any issues that you may run into very welcoming and they make you feel like family"
We responded:
"Very happy to hear this thank you Robie."
Profile photo of Zbigniew Bartoszewski

Zbigniew Bartoszewski

July 31, 2026

5  out of  5
rating by Zbigniew Bartoszewski
"I am very satisfied with this office"
We responded:
"It's been great working with you ZB, thank you"
Profile photo of Christopher Johnson

Christopher Johnson

July 28, 2026

5  out of  5
rating by Christopher Johnson
"Great service fast and very knowledge of type insurance? I would need for myself and family."
We responded:
"That's great Chris. Thank you."
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Evan Dowdall

July 28, 2026

5  out of  5
rating by Evan Dowdall
"Nick is incredibly friendly and takes the time to explain your coverage if you have any questions"
We responded:
"Thanks Evan, I really appreciate it. "
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Nancy Patronek

July 25, 2026

5  out of  5
rating by Nancy Patronek
"Bethany took the time to explain the different auto and homeowners ins. that was available and guided me to choose the best coverages for my needs. The rates are reasonable too."
We responded:
"Thanks for the review, Nancy. We try to fit coverage to the needs of each customer. Glad we could help! "
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marissa friedman

July 24, 2026

5  out of  5
rating by marissa friedman
"Nick is so easy to work with. Explains everything clearly and does what he can without needed much from you. Always responds quickly through phone or text and will text with you if you are not able to talk on the phone. He also saved me a ton of money on both my home and auto. Highly recommend"
We responded:
"Thank you so much Marissa! Happy to help and save you money."
Profile photo of Lisa Cywinski

Lisa Cywinski

July 16, 2026

5  out of  5
rating by Lisa Cywinski
"Nick was incredibly informative and excellent in explaining all my current policies. He also was able to help me find a life insurance policy that would grow with my daughter throughout her life and the cost was perfect! Thank you !"
We responded:
"Thank you, Lisa. Glad we could help with the life insurance too!"
Profile photo of Sandi k

Sandi k

July 15, 2026

5  out of  5
rating by Sandi k
"Absolutely love my State Farm office.They're wonderful! I left once and came back to them. I feel they have your best interest at heart. They're always there if you need anything answered and do it quickly and thoroughly. Back in November I had back surgery and received a get well card from the whole office staff. I can honestly say like a good neighbor State Farm is there!"
We responded:
"Really nice to see this, Sandy! We're here for you, thanks."
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Martha Kenney

July 15, 2026

5  out of  5
rating by Martha Kenney
"Ian was very helpful."
We responded:
"Wonderful. Thank you, Martha."
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Gabe Armstrong

June 30, 2026

5  out of  5
rating by Gabe Armstrong
"I was in the middle of a stressful move and Ian made it super easy getting the right renter's insurance policy for my new place! Then I decided to switch my car insurance over to State Farm and Ian made that such a nice, seamless, friction-free process. As the cherry on top, I also saved a few bucks switching!

So yes, great customer service here! This location has the feel and experience of the friendly neighborhood insurance agency of yore."
We responded:
"Gabe, it's great to hear this, thank you. Look forward to working together and glad we could save you a bit. "
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John Sodaro

June 26, 2026

5  out of  5
rating by John Sodaro
"My new State Farm agent Nick Messuro at the Kenton office has really surprised me with the amount of great customer service he is producing. Really digs into my needs to improved my coverage where needed. Excellent communication and fast response time. Pleasure to deal with. This is how you keep and increase customers."
We responded:
"Thanks John. Really happy to see this because we try do this for all customers. Looking forward to working together. "
Profile photo of Gloria Paveljack

Gloria Paveljack

June 26, 2026

5  out of  5
rating by Gloria Paveljack
"My husband and I met with Nick today. He reviewed all our policies and was super helpful in giving us suggestions on ways to save money with them. I highly recommend him if you're looking for a new agent!"
We responded:
"It was great meeting with you and Bob today. Happy to help you save. Thank you for the recommendation! "
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Sandra Peek

June 23, 2026

5  out of  5
rating by Sandra Peek
"Had problem with drive safe monitor was resolved and replaced. Agent very professional with assistance."
We responded:
"We're glad we can help. Ian is great. Thank you for stopping in Sandy!"
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James Grace

June 21, 2026

5  out of  5
rating by James Grace
"Nick and his agency have been really great to work with. We recently purchased a new vehicle, and our previous company was going to increase our rate to a ridiculous amount. I searched on line, and they were the only office to reach out to me. We saved a significant amount of money, and received better coverage with our vehicles and home. In addition, they are easy to contact and extremely helpful with policy issues and claim filing. It has been refreshing to work with agency that has fantastic customer service."
We responded:
"Thanks Jim. Really happy we were able to reach out and earn your trust and business. I appreciate the review!"
Profile photo of Paula D'Amico

Paula D'Amico

June 19, 2026

5  out of  5
rating by Paula D'Amico
"Nick took the time to meet with me personally and carefully review all of my insurance policies. He explained what I currently have, recommended some valuable changes, and helped me understand what coverage is most important to keep.

What impressed me most was that he truly listened. He took the time to understand my needs, answer my questions, and make recommendations that were right for me—not just a one-size-fits-all solution.

If you’re looking for an insurance agent who is knowledgeable, patient, and genuinely cares about helping his clients, I highly recommend Nick."
We responded:
"Thank you for this review, Paula. It was great meeting with you. I try my best to listen and understand all customers. See you soon!"
Profile photo of Robert Sciolino

Robert Sciolino

June 16, 2026

5  out of  5
rating by Robert Sciolino
"Let’s see what can I say. I called first and person was very helpful. I asked if I could come to the office. Yes of course. So I did. And was greeted by all. They shook hands with me. And the owner asked if I need anything to drink . I said no thanks. Ian Santora had me sit at his desk and he was very nice and professional and helpful. Be easy talk to. And then I showed him a email in looking for what I needed. That helped. I apologize for not showing him sooner. He said no problem. Needless to say I’m glad I went there. I have been a customer of State Farm for decades, And will continue to be. Nick Messuro was very helpful as well, I would highly recommend them to everyone and anyone who needed information and insurance. It was my pleasure. Thankyou Nick and Ian and the lady at the desk."
We responded:
"Hi Robert, thank you for the descriptive review. It was great meeting you as well and thank you for coming into the office. Ian is great at what he does! Hope to see you back in the office soon."
Profile photo of SHARON AGNELLO

SHARON AGNELLO

June 10, 2026

5  out of  5
rating by SHARON AGNELLO
"Just want to share what a wonderful experience I had at State Farm insurance had to change my car insurance from one car to another. Bethany was wonderful telling me how to lower the ins by taking an accident prevention course and lowering insurance by 10% per year for 3 years. Followed up with Nick with a few more questions and he was very helpful in answering my them. Professional and very personable!"
We responded:
"Thank you for the kind words, Sharon. Bethany is great, we're here to help and answer questions!"
Profile photo of Marlaina Voelker

Marlaina Voelker

June 6, 2026

5  out of  5
rating by Marlaina Voelker
"Highly recommend! Very good at answering any questions you may have."
We responded:
"Thank you, Marlena! Happy to help. "
Profile photo of Ryan

Ryan

June 6, 2026

5  out of  5
rating by Ryan
"Such great customer service at this State Farm agency. Very prompt and to the point, no sleezy business, all family ran and Buffalo local. Cant wait to continue using Nicholas and his team for my policies going forward."
We responded:
"Thank you, Ryan. Family and Buffalo. That’s what it’s about "
Profile photo of yulia gritskevitch

yulia gritskevitch

June 5, 2026

5  out of  5
rating by yulia gritskevitch
"Ian went above and beyond for making sure to provide best experience for switching over from a different company"
We responded:
"Ian is great. I'm glad he was able to help you out. I look forward to working together. "
Profile photo of Leah Pennario

Leah Pennario

June 5, 2026

5  out of  5
rating by Leah Pennario
"We insure our RV, home, cars, and trucks through here and the experience has been excellent. Nick is fantastic! He is always responsive, attentive, and on top of everything. He makes the insurance process easy and stress-free. Wonderful service and great insurance coverage. Highly recommended!"
We responded:
"Thank you, Leah, I appreciate your kind words. It's been great working with you. Let's keep it easy and stress free!"
Profile photo of Joan Mapes

Joan Mapes

June 1, 2026

5  out of  5
rating by Joan Mapes
"Having.nit been to this location in several months, I found the office redo very refreshing and attractive. I was pleased to meet Nick and found him to be very helpful in being sure he answered all my we questions and and that I was comfortable with the decisions I was making changes in my auto insurance coverage. He was a pleasure to meet with."
We responded:
"I'm really happy to hear you like the office remodel. Happy to review your policies and make changes when needed. Thank you, Joan, it was a pleasure to meet you. "