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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kris Crocker

May 8, 2026

5  out of  5
rating by Kris Crocker
"Nick was very polite and explained all in detail. I would definitely recommend him."
We responded:
"My pleasure explaining your coverages, that's the least I can do. I look forward to working together! "
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Liz Mertens

May 8, 2026

5  out of  5
rating by Liz Mertens
"Nick was fantastic! We reviewed my policy and and gave me options on where i can save!"
We responded:
"Great to hear, Liz! Happy to help you save. Thank you for stopping in."
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Leon “Trey” Sapp

May 1, 2026

5  out of  5
rating by Leon “Trey” Sapp
"It’s always a pleasure coming in person to handle my State Farm business so friendly and helpful thank you Nick and friends"
We responded:
"We look forward to you coming into the office and talking shop. We appreciate it Leon!"
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William Blackwood

May 1, 2026

5  out of  5
rating by William Blackwood
"Today I met with State Farm insurance agent Nick Messuro at his Kenmore NY office. The meeting was excellent: he made sure that I left with a plan, and I would highly recommend Nick and State Farm to others."
We responded:
"Thank you, Bill! Great meeting you in the office. Happy to work with you going forward. "
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tammy fetto

April 30, 2026

5  out of  5
rating by tammy fetto
"Nick was very friendly and helpful. He answered all of my questions and offered advice regarding my renter’s and auto insurance. It was nice to speak with an actual person instead of a robot."
We responded:
"Thanks Tammy! We pride ourselves on not being robots. Happy we could help with your renters and auto and look forward to working with you in the future. "
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anna collard

April 24, 2026

5  out of  5
rating by anna collard
"Excellent service, very kind staff, and a beautiful office! Always eager to help and answer any questions. Overall a wonderful experience. Highly recommend!"
We responded:
"Thank you for all the compliments, Anna! Great working with you!"
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Sarah Capacci

April 21, 2026

5  out of  5
rating by Sarah Capacci
"I came to Bethany when my husband and I were looking to get new life insurance policies. She is extremely knowledgeable and helped us pick the right plans for us. She was able to answer any questions that we had and was more than helpful whenever new questions arose. I could not recommend Bethany more and I am exceedingly pleased with my new State Farm policy."
We responded:
"Bethany is great. We're happy we could help you and your husband with one of the most important things we do here at State Farm, life insurance. Thank you, Sarah!"
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N Modeas

April 20, 2026

5  out of  5
rating by N Modeas
"Nick and his team are great. I assure you he took the time to ensure I was insured with a policy I was comfortable with. Working with Nick has been easy and stress free. I highly recommend to anyone looking for an agent in the area - he goes above and beyond."
We responded:
"Thank you for the kind words. We're happy you're happy!"
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Erika J Cianfarani

April 16, 2026

5  out of  5
rating by Erika J Cianfarani
"Ian and his team were very nice, and attentive to my needs and what we were looking for in our insurance. He also really helped me and my family in getting the best deal possible . It was a pleasure doing business with Ian and the state farm team. Thank you !"
We responded:
"Thank you for the positive review, Erika. Glad we could provide you with a good price and great service. You are welcome!"
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Levi Laing

April 14, 2026

5  out of  5
rating by Levi Laing
"Service was amazing! Big thanks to my agent Nick Messuro."
We responded:
"Thank you, Levi. My pleasure!"
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Stephanie Galvin

April 2, 2026

5  out of  5
rating by Stephanie Galvin
"Nick and his team Bethany were both amazing to work with from the start!! I’ve had my insurance with that office (StateFarm) for decades. The transition from the old/new office went smooth. New faces but same great (local) service. Where can you get that type of in person service today? Thank you again Bethany for walking over my policy; and bending over backwards. Your team is amazing to work with, feels like home!"
We responded:
"Thank you for this review, Stephanie. The local and personalized service is super important to us. Talk soon!"
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Diane Doll

April 1, 2026

5  out of  5
rating by Diane Doll
"I’ve been a State Farm member for a while now and I had the best experience with my account representative Bethany. She welcomed me with a beautiful smile. This particular day I had a little extra time and she reviewed with me my policies in depth. We went over some really important policies and I may make some changes so that I can benefit from them. Bethany was very knowledgeable with all the information and she did it with such ease, very professional. We laughed and it was such a wonderful experience. I also had the opportunity to meet my agent Nick. He was great too and it was an officially introduced ourselves since he became my agent. I look forward to going back next time. Thank you for all your assistance, I appreciate it very much."
We responded:
"It's great to hear you had a wonderful experience. We're happy you're happy. We look forward to seeing you soon. Thank you, Diane!"
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Tom Giambrone

March 31, 2026

5  out of  5
rating by Tom Giambrone
"Nice patiently sat with me to go over ways to save on my insurance. Knowledgable and polite. I recommend him as your agent."
We responded:
"Thank you, Tom. I greatly appreciate it. Happy to help you save."
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annmarie w

March 30, 2026

5  out of  5
rating by annmarie w
"The agent was knowledgeable, forthright and pleasant Home owners rates were very good"
We responded:
"Thank you Ann Marie. We try to provide great service and insight in a clear and concise way. It helps when the rates are great!"
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Ilene Garrison

March 24, 2026

5  out of  5
rating by Ilene Garrison
"Nick was great in reviewing our home coverage! Piece-of-Mind having up-to-date information to protect our family and our investment."
We responded:
"Thank you, Ilene. Happy to assist and provide that peace of mind."
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Cheryl DellaValle

March 18, 2026

5  out of  5
rating by Cheryl DellaValle
"We called a few days ago before our visit to the office. Bethany was pleasant and helpful and said that she would forward our concerns to the Agent: Nick Messuro… When we were finally able to visit the office (without an appointment), Nick was readily available and quick to address our pertinent issues… When he wasn’t sure about an answer or a resolution to our concerns, he assured us that he would get back to us to us with answers as soon as he could. He did just that…In less than 24 hours, our issues have been satisfactorily resolved. Thank you. Sincerely, Cheryl M. DellaValle"
We responded:
"Thank you so much, Cheryl. The least I can do is get you answers. Thank you for stopping into the office!"
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Ryan Serpe

March 18, 2026

5  out of  5
rating by Ryan Serpe
"Nick has been off to a great start in his State Farm journey! I am looking forward to continuing my business at his establishment! He takes the time and effort to ensure your needs are fulfilled! Renters insurance, car insurance, home owners insurance, you name it, he’s got you covered!"
We responded:
"Thank you for the kind words. I look forward to working with you as well. Consider yourself covered."
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Edward Leonard

March 12, 2026

5  out of  5
rating by Edward Leonard
"Excellent agent, very thorough and patient! Definitely a pleasure working with Nick!"
We responded:
"The pleasure is mine. Thank you!"
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lisa czajkowski

March 3, 2026

5  out of  5
rating by lisa czajkowski
"Nick Messuro, my State Farm Agent helped me so much! I Appreciate everything he's done for me. My old Agent retired and he took over. I don't know what I would do without him ❤️"
We responded:
"It's been a pleasure, Lisa. Super happy I could help and look forward to working together."
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Daileen Curry

February 25, 2026

5  out of  5
rating by Daileen Curry
"Great costumer service."
We responded:
"Much appreciated Daileen! "
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Colin Griffin

February 17, 2026

5  out of  5
rating by Colin Griffin
"Great office, always fast to respond"
We responded:
"Thank you, Colin. Pleasure working with you."
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Frances Ventry

February 13, 2026

5  out of  5
rating by Frances Ventry
"Nick was very nice to work with. He went through everything with me. We all want the best price we can get and he did what he could till I was satisfied."
We responded:
"Very nice to work with you too! I'm happy we could get you the best price and coverage. Thank you, Frances."
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Robin D

February 7, 2026

5  out of  5
rating by Robin D
"Nick is so professional, knowledgeable, thorough, and prompt in responding to inquiries. It was a pleasure and he is asset to State Farm."
We responded:
"Robin, thank you for the kind review. It's my pleasure to be here for you and answer any questions you have. "
Profile photo of Janice Troutman

Janice Troutman

February 7, 2026

5  out of  5
rating by Janice Troutman
"I took care of insurance issues for my mother and I talked to both Nick and Marianne. They were kind, helpful and made the entire process a breeze. Exceptional customer service isn’t always attainable these days, but should always be a top priority. I definitely received it from both of them. I am very appreciative of that and I am certain that all who do business with them would experience the same!"
We responded:
"Thank you for the kind words. Exceptional customer service is our top priority, I'm glad you felt that. I hope we can work together again! "
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Thamay Too

February 7, 2026

5  out of  5
rating by Thamay Too
"My first time getting insurance for myself. Nick stayed late and explained everything properly while I translated for my mother as well. The service was great. Would come back again to get my renters insurance."
We responded:
"Thank you, Thamay. I'm happy that we provided your family with great service and explained everything. I look forward to working with you!"